Returns & Refunds

Effective for purchases made on or after October 13, 2026. Earlier purchases remain subject to the terms provided at purchase.

Eligible items may be returned for store credit or a refund to the original payment method. Returns must be postmarked within 14 days of each item's delivery and arrive in the same condition in which you received them, with included components and any attached tags.

Final sale

Only items explicitly marked Sale or Final Sale at purchase are final sale and cannot be returned for change of mind. A resale price below an original-retail or compare-at price does not by itself make an item final sale.

Return fees

A restocking fee of 3% of the price paid for each returned item applies. Original shipping or delivery charges are not refundable for change-of-mind returns. Discounts and promotional amounts are not reimbursed.

Choose your refund

For orders delivered within the 48 contiguous United States:

• AIC store credit: We provide a free return shipping label. The restocking fee of 3% of the price paid for each returned item still applies. Store credit cannot be converted to cash or refunded to your original payment method.
• Original payment method using our label: We deduct the actual cost of the return shipping label, which varies by shipment, plus the restocking fee of 3% of the price paid for each returned item.
• Original payment method using your own label: Arrange and pay for tracked return shipping yourself. The restocking fee of 3% of the price paid for each returned item still applies.

Amounts originally paid with AIC store credit are returned as store credit. Your refund method cannot be changed once processed.

For orders delivered outside the contiguous 48 states, arrange and pay for your own tracked return shipping. Refunds are returned to the original payment method, with any store-credit portion restored as credit. AIC does not provide prepaid return labels for these destinations.

Start a return

Email shop@articlesincommon.com with your order number, the items you wish to return, your reason and your preferred refund method. Contact us early enough to have the return postmarked within the 14-day window. We will provide return instructions. Keep your tracking receipt.

Processing

Allow 3–5 business days after delivery to us for inspection and refund processing. Your payment provider may need an additional 3–5 business days to post a refund.

Damaged, defective or inaccurately described items

Contact shop@articlesincommon.com promptly with your order number and photos if an item arrives damaged, defective or materially different from its description, including a sale item. We will review the issue and arrange an appropriate resolution. Where the issue is our error, we cover necessary return shipping and waive the restocking fee. This policy does not limit applicable consumer rights.

Return address

Follow the instructions provided for your return.
Articles In Common, LLC
221 N 3rd Street, #179
Burbank, CA 91502

Shopify Legal Policy Updates

Terms of Service: Seller Services and WildUP

Full-Service Consignment

Articles In Common reviews gear for condition, resale suitability and eligibility before acceptance. A signed consignment agreement and itemized gear-drop schedule establish the accepted items, seller payout, pricing and markdown permissions, handling of unsold merchandise, and responsibility for loss or damage.

Existing signed consignment agreements remain governed by their original terms.

Self-Service Selling

Where available, Self-Service sellers manage their own listings and shipping under the applicable marketplace seller terms. Seller responsibilities, marketplace fees and buyer protections must be disclosed before participation.

WildUP Membership

WildUP is an annual full-service resale membership, currently $96 per year, billed once with no automatic renewal.

For new WildUP consignment agreements, members receive 65% of the eligible sale price when approved gear sells. AIC coordinates product photography, listings, sales and promotion. Membership does not guarantee acceptance of every submitted item.

AIC contacts members within two business days following a paid membership purchase to arrange their first gear review and drop.

Inbound gear shipping is a separate expense paid by the member at the quoted carrier cost before shipment.

Existing signed membership and consignment terms remain unchanged.

Liability and Ownership

Consigned equipment remains the seller's property until sold or otherwise transferred under the signed agreement. Transit and custody responsibilities, insurance, and compensation for loss or damage are governed by the applicable signed agreement and law.

AIC does not automatically guarantee replacement at the item's original retail price.

Shipping Policy: Inbound Consignment

Shipping, Handled.

AIC arranges shipping labels and QR codes for approved inbound gear. Sellers receive and approve the carrier quote before paying the actual shipping charge. AIC does not add a markup.

Labels are issued after payment. Shipping is not deducted from future resale earnings.

Oversized equipment, multiple packages and local pickup require individual quotes. Sellers may arrange their own tracked shipping with AIC approval.

Any subsequent carrier adjustment or return-shipping charge is handled according to the agreed shipping terms. AIC does not make undisclosed deductions from seller payouts.

Returns & Refunds: Memberships

WildUP is a service membership rather than a physical merchandise purchase. The merchandise-return window does not automatically apply to annual membership fees.

Membership cancellation and refunds are governed by the purchase-time disclosures, applicable membership agreement, and law.

Members whose proposed gear cannot be accepted, or who believe an agreed service has not been delivered, may contact shop@articlesincommon.com for review.

This provision does not limit applicable statutory consumer rights.

Contact Information

Articles In Common, LLC

221 N 3rd Street, #179
Burbank, CA 91502

Email: shop@articlesincommon.com

For questions about purchases, consignment, WildUP membership, shipping or returns, contact our team by email.